Terms & Conditions of website usage

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Fraser Brown’s relationship with you in relation to this website.

The term “Fraser Brown” or “us” or “we” refers to the owner of the website whose main office is located at 84 Friar Lane, Nottingham NG1 6ED. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without [business name]’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Copyright notice

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

you may print or download to a local hard disk extracts for your personal and non-commercial use only
you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by Fraser Brown and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.

Through this website you are able to link to other websites which are not under the control of Fraser Brown. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Fraser Brown takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

Privacy Policy

As a firm of Solicitors we are bound by strict rules of confidentiality and, unless we are required to do so by law, we will not disclose any details you may provide to us without your express permission.

This privacy policy sets out how Fraser Brown uses and protects any information that you give Fraser Brown when you use this website. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy.

Fraser Brown is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Fraser Brown may change this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from 1st June 2007.

Collection of information

We collect personally identifiable information when voluntarily submitted by our visitors. We may collect the following information:

name
contact information including email address
other information relevant to customer surveys and/or offers

If you believe that any information we are holding on you is incorrect or incomplete, this can be updated either by using the ‘Your details’ section of the iAccess site or by writing to, phoning or emailing us using the contact details provided on this site. We will promptly correct any information found to be incorrect.

Tracking Technology

In addition to any personal information you may expressly provide us with, we may also collect the following information regarding your usage of this site:

the date and time of your visits to this site
which areas of this site you visited

What we do with the information we collect

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping
We may use the information to improve our products and services
If you are/become a Fraser Brown client, with your permission, we may periodically send promotional material about new products, special offers or other information which we think you may find interesting using the contact details which you have provided
If you are/become a Fraser Brown client, from time to time we may also use your information to contact you for market research purposes. We may contact you by email or post
We may use the information to customise the website according to your requirements

Distribution of information

We will not sell, distribute or lease your personal information to third parties however we may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Data Protection Act

We are registered with the Information Commissioner under the Data Protection Act 1998 and all handling and storage of information is done in compliance with the Act.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Administration Department, Fraser Brown, 84 Friar Lane, Nottingham NG1 6ED.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: info@fraserbrown.com
By Phone: 0115 9888 777